Search results

  1. D

    Beware of Kobalt warranty

    My issue is not really with the quality of the tool. The manufacturer, for whatever reason, made a mistake, produced a pry bar out of cast iron, and included it in it's "no hassle life-time warranty." Because of the enamel finish, it was impossible to tell that it was cast. Now Kobalt...
  2. D

    Beware of Kobalt warranty

    Well, Lowes also sells other very reliable brands. Kobalt, I believe, is Lowes' own brand. And if they had simply and immediately given me a store credit based on an estimated price and honoring the "no hassle life-time warranty" I wouldn't have thought twice about the incident and, other than...
  3. D

    Beware of Kobalt warranty

    They were stubborn nails from discarded hardwood flooring that I intended to put in the wood stove. So yeah, the bar was getting some serious torque. But when the ear snapped off, I saw that the thing was some kind of cast iron, not steel. I tried to post the photo, but it was too large. You...
  4. D

    Beware of Kobalt warranty

    Yes, to be sure. The irony is, the Kobalt was meant to replace an old, indestructible steel bar of the same size that I lost on the lawn. Soon after I bought the Kobalt, I found the old one. In future, I'll go with Dewalt, Irwin, any of the others. But not from Lowes. There's a Home Depot in the...
  5. D

    Beware of Kobalt warranty

    The thing is, what you're suggesting is the exact opposite of "no hassle." Also, it's likely Kobalt stopped selling these particular tools because they all broke. My photo is too large to post here, but it clearly shows that their small pry bar is (was) of all things, cast.
  6. D

    Beware of Kobalt warranty

    Yeah, there's another Lowes in Horseheads, NY I can try, and next time I'm over that way, I'll bring the pry bar. However, I've already put rediculously more time and gas into this than the tool cost me. I did so because I'm disgusted by the lack of accountability everywhere that now seems to be...
  7. D

    Beware of Kobalt warranty

    I bought a small Kobalt pry bar about a year ago. Several weeks ago I was removing nails from old flooring, and and one ear snapped off. The Lowes in Ithaca, NY didn't have the exact product, so they told me to call Kobalt cust. service. I called and got a return auth. #, went back, but they...